Terms & Conditions

Welcome to promomps.com (the "Website"), operated by Mps Promotora LTDA ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, products, services, and SMS messaging program. By accessing or using our website or purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue use of our website and services immediately.

Please read these Terms carefully before using our website or making a purchase. These Terms constitute a legally binding agreement between you and Mps Promotora LTDA.

1. Agreement to Terms

By accessing or using our website, creating an account, making a purchase, subscribing to our SMS messaging program, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

We reserve the right to modify, update, or change these Terms at any time at our sole discretion. Changes will be effective immediately upon posting on our website. Your continued use of the website or services after any such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically for updates.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. Our failure to enforce any provision of these Terms shall not be construed as a waiver of such provision or the right to enforce it at a later time.

2. Eligibility

You must be at least 18 years of age to use our website, purchase our products, or subscribe to our SMS messaging program. By using our website or services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

If you are using our website on behalf of a business, organization, or other entity, you represent and warrant that you have the authority to bind such entity to these Terms. In such cases, "you" and "your" shall refer to both you individually and the entity you represent.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we have reason to believe that a user does not meet the age requirement or has otherwise violated these Terms.

3. SMS Messaging & TCPA Compliance

By opting in to receive text messages from Mps Promotora LTDA, you expressly consent to receive recurring automated marketing and informational text messages at the mobile number you provided. Messages may be sent using an automatic telephone dialing system or prerecorded/artificial voice technology.

3.1 Consent

Your consent to receive automated text messages is not a condition of any purchase. You may purchase Neuro Elite and use our services without consenting to receive SMS messages. Your consent is entirely voluntary.

3.2 Message Frequency and Rates

You may receive up to 4 messages per week. Message frequency may vary depending on promotions, order updates, and your interaction with our services. Standard message and data rates may apply as determined by your wireless carrier. Please contact your carrier for details regarding your text messaging plan and any applicable charges.

3.3 Opting Out

You may opt out of our SMS messaging program at any time by replying STOP to any message you receive from us. After sending STOP, you will receive a single confirmation message verifying your unsubscription. After that, you will no longer receive text messages from us unless you re-subscribe. You may also opt out by visiting our Opt-Out page.

3.4 Help and Support

For assistance with our SMS program, reply HELP to any text message from us. You may also contact us at support@promomps.com for support.

3.5 TCPA Rights

Under the Telephone Consumer Protection Act (TCPA), you have the right to provide or revoke consent at any time without penalty. Your consent is not a condition of purchasing any goods or services from us. We maintain records of your consent and opt-out requests as required by law.

3.6 Data Handling

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS program to any unaffiliated third party. For full details on how we handle your data, please refer to our Privacy Policy.

4. Products & Supplements

4.1 Product Descriptions

We make every effort to ensure that the descriptions, images, and pricing of Neuro Elite and any other products on our website are accurate and up-to-date. However, we do not warrant that product descriptions, pricing, or other content on our website is error-free, complete, or current. In the event of an error, we reserve the right to correct such error and revise your order accordingly, or to cancel the order and provide a full refund.

4.2 FDA Disclaimer

4.3 Supplement Use

Neuro Elite is a dietary supplement designed to support cognitive function. As with any supplement, individual results may vary. You should consult with your healthcare provider before using this product, especially if you:

• Are pregnant, nursing, or planning to become pregnant
• Are taking any prescription or over-the-counter medications
• Have any known medical conditions, including but not limited to heart disease, liver disease, kidney disease, or neurological conditions
• Have a history of allergies or sensitivities to dietary supplements or their ingredients
• Are under the age of 18

4.4 Assumption of Risk

By purchasing and using Neuro Elite, you acknowledge and accept that dietary supplements carry inherent risks. You assume full responsibility for any risks associated with the use of our products, including but not limited to adverse reactions, interactions with medications, or any other health effects. You agree to follow all usage instructions and warnings provided with the product.

4.5 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice. We also reserve the right to limit the quantity of any product ordered per person, per household, or per order. We may exercise these rights on a case-by-case basis.

5. Intellectual Property Rights

5.1 Ownership

All content on our website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, software, and the compilation thereof, is the property of Mps Promotora LTDA or its content suppliers and is protected by Brazilian and international copyright, trademark, and other intellectual property laws.

5.2 Trademarks

"Neuro Elite," "Mps Promotora," the Neuro Elite logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Mps Promotora LTDA or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on our website are the trademarks of their respective owners.

5.3 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes. This license does not include:

• Any resale or commercial use of our website or its contents
• Any collection and use of product listings, descriptions, or prices
• Any derivative use of our website or its contents
• Any downloading, copying, or other use of account information for the benefit of any third party
• Any use of data mining, robots, or similar data gathering and extraction tools
• Any framing or use of framing techniques to enclose any trademark, logo, or other proprietary information
• Any use of meta tags or any other hidden text utilizing our name or trademarks

5.4 Copyright Complaints

If you believe that any content on our website infringes your copyright, please notify us at support@promomps.com with a detailed description of the alleged infringement. We will investigate all claims and take appropriate action in accordance with applicable laws.

6. Limitation of Liability

6.1 Disclaimer of Warranties

OUR WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

6.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MPS PROMOTORA LTDA, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6.3 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO YOUR USE OF OUR WEBSITE, PRODUCTS, OR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE DATE OF THE CLAIM.

6.4 Basis of the Bargain

You acknowledge and agree that the limitations of liability set forth in this section are fundamental elements of the agreement between you and Mps Promotora LTDA, and that we would not provide our website, products, or services to you without such limitations.

6.5 Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by applicable law. Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

7. 180-Day Money-Back Guarantee

7.1 Guarantee Overview

We offer a 180-Day Money-Back Guarantee on all purchases of Neuro Elite. If you are not completely satisfied with your purchase, you may request a full refund within 180 days from the date of delivery. This guarantee reflects our confidence in the quality and efficacy of our product.

7.2 Eligibility Requirements

To be eligible for a refund under our 180-Day Money-Back Guarantee, you must meet all of the following conditions:

• Your refund request must be submitted within 60 calendar days from the date the product was delivered to you
• You must contact our customer support team at support@promomps.com to initiate the refund process
• You may be required to return unused or partially used product to our designated return address
• The product must not have been purchased through an unauthorized third-party reseller

7.3 Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer support team at support@promomps.com with your order number and reason for the refund request
2. Our team will review your request and provide you with return instructions if applicable
3. If a return is required, ship the product to the designated address provided by our team
4. Upon receipt and verification of your return (or upon approval of your request if no return is required), we will process your refund
5. Refunds will be credited to the original payment method within 5-10 business days after processing

7.4 Exclusions

The following are not covered by our 180-Day Money-Back Guarantee:

• Shipping and handling charges (original and return)
• Products purchased from unauthorized resellers or third-party marketplaces
• Requests submitted after the 180-Day Guarantee period has expired
• Products that have been physically tampered with (e.g., broken seals, contamination, or damage from misuse). Opened bottles within the 180-Day Guarantee period are eligible for refund.

7.5 Multiple Orders

The money-back guarantee applies to each individual order. If you have placed multiple orders, each order has its own 180-Day Guarantee period calculated from the date of delivery of that specific order.

8. Prohibited Uses

You agree not to use our website, products, or services for any purpose that is unlawful or prohibited by these Terms. Prohibited uses include, but are not limited to:

• Using our website in any manner that could disable, overburden, damage, or impair it, or interfere with any other party's use of the website
• Using any robot, spider, scraper, or other automated means to access our website for any purpose without our express written permission
• Attempting to gain unauthorized access to any portion of the website, other accounts, computer systems, or networks connected to the website
• Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
• Using our website to transmit, distribute, or store material that is defamatory, obscene, threatening, abusive, or otherwise unlawful
• Impersonating or attempting to impersonate the Company, a Company employee, another user, or any other person or entity
• Using the website to engage in any advertising or solicitation without our prior written consent
• Collecting or harvesting any personally identifiable information from our website
• Reselling or redistributing Neuro Elite without our prior written authorization
• Making false claims or misrepresentations about Neuro Elite or our Company
• Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• Using our website to violate any applicable local, state, national, or international law or regulation

We reserve the right to terminate or restrict your access to our website and services at any time, without notice, for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to us, our users, or any third party.

9. Indemnification

You agree to indemnify, defend, and hold harmless Mps Promotora LTDA, its directors, officers, employees, agents, affiliates, successors, and assigns from and against all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use of our website, products, or services
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights or privacy rights
• Any content you submit, post, or transmit through our website
• Your negligence or willful misconduct
• Any misrepresentation made by you

This indemnification obligation shall survive the termination of these Terms and your use of our website and services.

10. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, share, and protect your personal information. By using our website and services, you consent to the collection and use of your information as described in our Privacy Policy.

We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws. For detailed information about our data practices, including our SMS data handling practices, please review our full Privacy Policy.

11. Governing Law & Dispute Resolution

11.1 Governing Law

These Terms and any disputes arising out of or related to these Terms or your use of our website, products, or services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

11.2 Jurisdiction

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of our website shall be brought exclusively in the state or federal courts located in the State of Delaware. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

11.3 Informal Resolution

Before filing any formal legal claim, you agree to first attempt to resolve any dispute informally by contacting us at support@promomps.com. We will attempt to resolve the dispute informally within 180 days of receiving your written notice. If the dispute is not resolved within this period, either party may proceed with formal legal action as described in these Terms.

11.4 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST MPS PROMOTORA LTDA.

11.5 Time Limitation

You agree that any claim or cause of action arising out of or related to your use of our website, products, or services must be filed within one (1) year after such claim or cause of action arose, or be forever barred. This limitation period applies regardless of any statute or law to the contrary.

12. Orders, Pricing & Payment

12.1 Order Acceptance

All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent or unauthorized activity. If we cancel your order, we will notify you and provide a full refund of any amount charged.

12.2 Pricing

All prices displayed on our website are in the currency indicated at the time of purchase and are subject to change without notice. Prices do not include shipping, handling, taxes, or other applicable fees unless explicitly stated. We make every effort to ensure pricing accuracy but are not responsible for typographical errors.

12.3 Payment

Payment must be made at the time of purchase through the payment methods available on our website. By providing payment information, you represent and warrant that you are authorized to use the selected payment method and that the information you provide is accurate and complete. You authorize us to charge the applicable fees to your selected payment method.

12.4 Shipping

Shipping times and costs vary depending on your location and the shipping method selected at checkout. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control. Risk of loss and title for items purchased from us pass to you upon delivery of the items to the carrier.

13. Termination

We may terminate or suspend your access to our website and services at any time, without prior notice or liability, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use our website and services will cease immediately.

All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

You may terminate your relationship with us at any time by ceasing to use our website and services and, if applicable, by requesting deletion of your account by contacting us at support@promomps.com.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Mps Promotora LTDA regarding your use of our website, products, and services.

14.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

14.3 Waiver

No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction and without your consent.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, pandemic, epidemic, internet failures, or other force majeure events.

14.6 Headings

The section headings used in these Terms are for convenience only and do not have any legal effect.

15. Contact Us

If you have any questions, concerns, or comments about these Terms and Conditions, please contact us:

We will endeavor to respond to your inquiry within a reasonable timeframe. For urgent matters, please indicate the urgency in your email subject line to help us prioritize your request.